AI Zombie

AI Zombie Support and Feedback

Submit a signed-in request about AI Zombie generation, credits, purchases, signed-in account settings, privacy, or product feedback.
Oct 10, 2026

Use the signed-in support form for AI Zombie video generation, credits, purchases, signed-in account settings, privacy questions, or product feedback. The form creates a reference number and saves the request in My support requests so its receipt and review status can be checked without a separate contact-email field. It cannot be used when you cannot sign in.

What to include

  • For a generation problem, include the video task ID from My Videos, the step where the problem occurred, and what you expected.
  • For a billing or credit question, describe the purchase or credit event. Never submit a full payment card number, security code, password, or Stripe login information.
  • For a page problem, include a path such as /pricing and a short description of what did not work.
  • For privacy or consent questions, describe the issue without attaching personal photos, identity documents, or other sensitive files.

The support form accepts text, one optional task ID, and one optional AI Zombie page path. It does not accept file uploads.

How the support channel works

  1. Sign in with the same account used for generation or payment.
  2. Submit the category and a 20–2,000 character description.
  3. Save the AZ-… reference shown after submission.
  4. Return to My support requests to see whether the record is Received or Reviewed.

Reviewed means an authorized administrator manually marked the saved request as reviewed. It does not promise a response time or a particular outcome. The channel is not monitored as an emergency service. An account can submit up to five messages in 24 hours, with at least one minute between accepted submissions.

Information stored with a request

The service stores the selected category, message, optional task ID, optional site page path, submission language, status, timestamps, and the signed-in account association. It does not ask for a separate contact email in the form. See the Privacy Policy for the broader account and service data policy.

Open the support form